Frequently Asked Questions
Gila Ridge Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact us and speak to one of our self storage professionals.
How long do I have to sign up for?
We offer month-to-month leases, meaning no long term contracts, no commitment, and NO DEPOSIT.
When can I get to my belongings?
Our gate access hours are from 6:00 am - 9:00 pm, 7 days a week, 365 days a year. Our office hours are from 8:00 am- 5:30 pm, Monday-Saturday and 10:00 am - 3:00 pm, Sundays and we are closed on major holidays. After hour appointments are available for our customer's convenience.
How much notice must be given when I move out?
We require a 10 day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.
Do you offer moving trucks and a mover?
Although we don't offer a mover, we are an Authorized U-Haul Dealer offering: moving trucks, appliance and furniture dollies. We would also be more than happy to recommend a local reliable mover.
How can I make a payment?
Payments can be processed by mail, in person, or online. You may also arrange to have payment be automatically deducted from your credit card or checking account. Please contact us for further details about this feature.
What features do your storage units have?
We offer climate-controlled and air conditioned units. Protect items from extreme heat, temperature fluctuation, and dust. All of our storage units are fully enclosed, single level, and are drive-up accessible. PLUS, each unit is individually alarmed to give you a peace of mind in knowing your belongings are safe with us.
How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!
Do you sell locks, packing and moving supplies?
Yes, we sell state-of-the-art bolt-cutter-proof cylinder locks! We also offer boxes, bubble wrap, wrapping paper, mattress bags, dust covers, packaging tape and more!
Do you offer storage for boats, RVs and other vehicles?
Yes, we have units with larger doors for boats, RVs, commercial vehicles, semi-trailers, trucks and cars.